Step-a-Side achieves ISO 9001 certification from the British Assessment Bureau!

April 13th, 2017

We are delighted to report that Step-a-Side has achieved certification to the internationally recognised ISO 9001 standard, establishing us as one of the leaders in our field.

This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Step-a-Side’s commitment to customer service and quality in delivery.

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.

Step-a-Side has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001 logo to demonstrate its conformance to the standard.


Christmas Lights

December 6th, 2016

Check out our wonderful Head Office Christmas Window display, designed and created by the very clever Karen Green, our Accounts Assistant, for the Coleford Christmas Window competition. Merry Christmas!





Ofsted success!

September 20th, 2016

We are so thrilled that our home at The Squirrels was judged as being 'Outstanding' following its recent Ofsted Inspection. Huge congratulations to the staff team and residents, who have worked so hard to make their home the wonderful place that it is.


Wild Steps Project

September 16th, 2016

Following their award of £500 from 'The Grow Wild Youth Awards' in April, our Service Users have been working hard to create a wildflower garden as part of their 'Wild Steps' project. They've sown wild flower seeds and built raised beds to grow native wild flowers and native wild bulb plants in. The green-fingered team received a certificate this week in recognition of all their hard work.



Great news from the CQC!

August 15, 2016

Our Domiciliary Care Service and our homes at Market Place and Chapel View have all been inspected by the CQC in the last few months and we are delighted that they have all been awarded a rating of 'Good'. You can click the links below to read their CQC reports:

Domiciliary Care CQC Report

Market Place CQC Report

Chapel View CQC Report

Caught on camera ....

May 14th, 2016

We were treated to a visit from this lovely young deer at one of our homes today.



Life is still so good ....

April 19th, 2016

Click the picture below to read this wonderful poem, written by a lady who uses our DomiciliaryCare Support Services:




Grow Wild!

Posted by Julia on April 5th, 2016


The ‘Grow Wild Youth Awards’ recently held a competition to apply for funding to create a wild flower project. With some brilliant creative input from some of our young people, we applied for the funding and designed a plan for a project, which would include making a wild flower garden at our allotment site in Staunton and also creating some giant pieces of artwork to display locally to help inform people about native wild flowers. We have been thrilled to hear that our application was successful and we are going to be awarded £500 for our project!! We’d love everyone to be involved in the ‘Wild Steps’ project … watch this space!


Social Care Commitment Week

Posted by Julia on December 11th, 2015

At Step-a-Side we are proud to have signed up to the Social Care Commitment and to be supporting Social Care Commitment week this week.

SCC Logo

The Social Care Commitment is a promise made by people working in care to give the best care and support possible and ensures that everyone is working towards delivering high quality care.

Click the link to read more about this excellent initiative: The Social Care Commitment.

Our Rugby Star!

Posted by Julia on October 26th, 2015

After securing some superb wins playing for her local rugby club, we are thrilled that one of our young people has been selected for the County Trials! She's going to be getting down to some serious training in the coming months and we're looking forward to watching some exciting games!

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'A Step-in-Time'